"You cancelled both my bookings this morning at 5.05am so i woke up to no cars and 9 people stranded at 7.00am this morning. Disgraceful. My money has not been refunded yet either. I did receive a £5 voucher for the inconvenience?!? Terrible service all round, and i wish to complain in the strongest of terms"
"Was expecting the driver to display our name as we exited the arrivals area. He had sent a text to my mobile, but I didn’t hear that. But we found each other quite quickly. We didn’t have much conversation, but he was an excellent driver and his car was the tops .
So yes a very comfortable journey.would definitely use your company again. Many Thanks."